FAQ/Policies

Frequently Asked Questions

Studio Behavior for All We are here to create art, continue to build relationships with others and have fun. We expect all students (children and adults) to be considerate of our space, materials, our fellow artists and clean up after themselves. In the event a student engages in the bad behavior (disrespecting the instructor or others, physical roughness, inappropriate touching or violence, pitting and littering, inappropriate and crude language) they will be asked to stop. If the behavior continues, the student (child or adult) will be asked to leave and no refunds will be given.

Field Trips

How do I register for a visit?
All organizations should register a least 1 week ahead of visit with half deposit to lock in date.

How many people can you accommodate? 45-48 students

When should I arrive?
Please arrive 15-20 minutes early before your scheduled class to check in and to be seated by our assistant.  We do not accept any one over 30-minutes late due to interruption of class. No refunds will be given.

What is the grace period for clients to arrive?
The artist is allowed to leave after 30 minutes if no one shows up for their reservation, there will be no refunds if clients do not show up on time. Note: A courtesy call to our studio will assure you are committed to your reservation. If you’re not going to be able to use your reservation – even if it’s two minutes before you are supposed to be there – call the studio and cancel. No refunds and credits are issued after class begins. 48-hours is needed to receive reschedule and a reschedule  fee will be added to your bill.

What should we wear?
Dress comfortable and wearing only clothes you will not mind getting a little paint on. Leave your dress and cutest handbags – paint splashes and splatters! We take no responsibility for your clothing or personal items.

Can I bring snacks?
Sure, feel free to bring snacks along with your drink for your organization

Should I Tip?
If you feel the service was outstanding, then place your tip in the jar or give to your instructor at the end of the night…tipping is greatly appreciated by the artist and owner.  Thanks for your generosity!

What is the refund/reschedule/cancellation/change policy?
You can change your reservation up to 48 hours before your class by emailing us at sevenartscenter@gmail.com or by simply calling us at 404-919-9778. Please note: There is a rescheduling fee.
Field trips offers NO refunds on NO shows in your organization. If you must reschedule, you may do so within 48 hours of the scheduled painting event.  If you simply do not show up, there is no refund, so please show respect and call us.
To change from one workshop to another, again within 48 hours of the workshop date/time, simply call or  send us an email with the following information:
Your name, date of workshop, name of painting & time that you need to move from, original confirmation number, deal code if used.

ALL AGES? Pre-K to Adult Organizations

How does your waiting list work?
When a seat opens up in a class, all of the clients on the waiting list receive a notification email.

How long are the field trips?
1-1.5 hours

What methods of payment do you accept ?
Certified Check, Credit Card and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center:
Seven Arts Center. Credit cards are accepted online, over the phone or at the studio.

 

Classes

When should I notify the center if I can not make a lesson?
Notify the center or instructor that you will be absent within 24-hours to receive a make up class. Without a 24- hour notification, there will be no make up class nor refund. Emergencies should be called in at least 8-hours before class session. Classes will begin on time and not go over the assigned class time if student is late.

Can I create my own time for a lesson?
Sure! This is a tutorial center made to fit your schedule. Just call the center and we will adjust our schedule to accommodate you.

Can I walk-in and pay?
Yes, you may pay at the front desk. You must make your payment 24- hours prior to the appointment at the office. Other options, call-in using your credit card or  online.

What are the method of payments?
Certified Check, Credit Card and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center: Seven Arts Center. All Major Credit Cards Visa, MasterCard, and Discover.

What is the Class/Workshop availability? Most classes require a minimum number of students; in event the minimum is not met, the center reserves the right to postpone or cancel the class with full credit *student. The center will be open to accommodate evening and weekend class schedules.

Do I have to pre-register before class?
Pre-registration is required for classes. No refunds made unless requested a minimum of 7 days prior to class and a credit will be given for that class.To receive credit for a class missed, the student must inform the center 7 days prior to class due to death or illness.

How do I become a walk-in student?
We recommend you call the front desk to insure a class will be held if you are coming at the last minute. No discounts are given to walk-ins. Classes are full price per class for walk-ins. Students must register in advance by phone or online for discount.

Credits & Reward Expiration?
Rewards &  Credits expire 30 days  from the day of purchase.

Paint Workshops
How do I register for a painting event?
Click on the reserve button. Click on the date and fill out the registration form buying as many seats as you like. The system will send an email confirmation and you are ready to go!

When should I arrive? All art studio guests should arrive 15-20 minutes early to sign in and be seated. If you’re only 15 minutes late, the staff will help you ‘catch up’. We do not accept any one over 30-minutes late. Interruptions break good energy and class flow. No refunds will be given.

What should I wear? Dress comfortable and wearing only clothes you will not mind getting a little paint on. Leave your dress and cutest handbags – paint splashes and splatters! We take no responsibility for your clothing or personal items. Can I bring snacks? Sure, feel free to bring snacks along with your drink. Wine glasses are sold.

Should I Tip? Place your tip in the jar or wine glass…tipping is greatly appreciated by the artist and owner. Thanks for your generosity!

How do I register with a PROMO CODE OR VOUCHERS?
All promo codes must be used or placed online only. One code per registration. Simply click on the painting event you want to attend, click the number of tickets, place the promo code in the promotional area and click to pay.
Please call in all vouchers with voucher numbers ready to provide to our office representative to reserve you seat.

What is the refund/reschedule/cancellation/change policy? You can change your reservation up to 48 hours before your class by emailing us at sevenartscenter@gmail.com or by simply call us at 404-919-9778. Painting for Singles & Couples offers NO refunds. If you must reschedule, you may do so within 48 hours of the scheduled painting event. If you simply do not show up, there is no refund, so please show respect and call us. To change from one workshop to another, again within 48 hours of the workshop date/time, simply call or send us an email with the following information: Your name, date of workshop, name of painting & time that you need to move from, original confirmation number, deal code if used. *If you paid by using a daily deal code: (i.e. Groupon, Living Social, Amazon, etc) To RESCHEDULE within 48 hours of the painting event, please send us Your name, date of workshop, name of painting & time that you need to move from, original confirmation number, deal code if used. We’ll send you a new ticket to new date and time.

What are your age limits for workshops?
YOU MUST BE 18 Years or Older to attend adult workshops, unless the class is specifically notated as family or kids. ALL AGES CLASSES? Try our Painting for Families or the Kids Club. Our classes or workshops begin and end on time, and Seven Arts Center is not responsible to care for children who are not picked up promptly at class closure time. Only participating painters allowed in the studio; no spectators, no shared canvases unless painting for singles and couples, no exceptions. Go to Kids Club. * If a child under 18 is signed up for a class not specifically notated as all ages, they will be denied admission to the class, and no refund will be offered.
What if I have a last minute emergency and can’t make it to class?
We strictly adhere to our 72 hour cancellation policy, no exceptions. However, you may transfer your seat to a friend or family member if you wish. Just have them tell us they are signed up under your name when they arrive.
How does your waiting list work?
When a seat opens up in a workshops, all of the clients on the waiting list receive a notification email.

How long are the workshops?
Workshops are 2-3 hours in length, unless otherwise noted.

Can I bring wine or beer?
YES! *Forbidden Beverages: malt liquor (hard liquors not allowed).
All Singles and Couples classes and Adult Private Parties are BYOB, unless specifically marked otherwise, (legal stuff) yes, if you are 21+ you may. Please keep in mind that while we want you to loosen up and enjoy yourself, this is not a bar, and excessive behavior will not be tolerated. You will not be allowed to drink on our premises if you cannot show proof of age. We reserve the right to ask anyone to leave who exhibits intoxication. If you are asked to leave, you will not be offered a refund.

What time do you open? The doors will be open 30 minutes prior to each class. Please do your best to arrive at least 15 minutes early so we can start on time! Classes will not be delayed for late arrivals. Is it safe to use my credit card on-line ? Online payment via credit card is secure, fast, easy and will guarantee that your registration is processed immediately.

What methods of payment do you accept ?
Certified Check, Credit Card and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center: Seven Arts Center. Credit cards are accepted online.

May I bring children?
Only to family paint days; otherwise, we’re sorry, this is an adult’s night out. Evening events are ages 18 and up.

Can I purchase an extra board?
Yes, if you wish to paint alone or purchase a board to carry home, the fee is only $10.

Seven Arts Center / Painting for Singles and Couples (PSC)
Paint Party FAQ/ Policies

Includes Birthdays – Parents’ Night Out Reserved Parties -Frat/Sororities – Girls’ Night Out – Corporate Events – Church Ministries –  Team Building – Bachelorette Parties – Bridal and Baby Showers – Anniversary Parties – Family Reunions – You Name It!

What is a Paint Party?
Reserve a party for whatever the occasion -birthday, anniversary, sorority, girl’s night out and so on! In a relaxed setting, we will guide you step-by-step through your painting choice while listening to great music and enjoying your food. We assure will have a great time with friends, wine or beverage or choice, paint and foster your inner artist together!

How far in advance do I sign up?
Due to limited seating, signing up in advance is always recommended. To find out about availability or to register by phone, please call us at 404-919-9778 to reserve your spot or send us an email from our contact page.

What is the cost of a Private Paint Party?
The price ranges from $25 to $35 per person depending on whether it’s for children or adult.

What is included in the price?
We provide everything you’ll need – a 11’x14′ or 16′ x 20′ canvas, paint, brushes, easels, apron and other art supplies.
• 2 Hour Private Party
• Full use of studio
• Step-by-step Instruction by a Professional Art Instructor
• Music catered to theme- (optional)
• SAC birthday gift certificate
•Table clothes and Happy Birthday Banners
•Customer responsible for food and clean up

Can I bring wine or beer?
YES! *Forbidden Beverages: malt liquor (hard liquors not allowed).
All Singles and Couples classes and Adult Private Parties are BYOB, unless specifically marked otherwise, (legal stuff) yes, if you are 21+ you may. Please keep in mind that while we want you to loosen up and enjoy yourself, this is not a bar or club, and excessive behavior will not be tolerated. You will not be allowed to drink on our premises if you cannot show proof of age. We reserve the right to ask anyone to leave who exhibits intoxication. If you are asked to leave, you will not be offered a refund.

Parental Responsibility?
Seven Arts Center or PSC does not accept responsibility for children except when under supervision of the appropriate employee in our art studio. Parents are responsible for children in party setting. Parents are responsible to pay for any studio damages caused by their minor child. *The parent is under a duty to exercise reasonable care so to control his minor child as to prevent it from intentionally harming others or from so conducting itself as to create an unreasonable risk of bodily harm to them.

What are the age requirements?
Ages 5-99. Guests ages 17 and under to be accompanied by an adult. Please note that it is the law that you have to be 21 years old to consume alcoholic beverages.

What time do I need to arrive for a studio party?
Plan on arriving 30 minutes before the party to set-up.

What should I wear?
We provide aprons, but we recommend wearing something you wouldn’t mind getting paint on.

What is the deposit to have a party?
50% non-refundable booking deposit (applied to balance). All parties must be prepaid in   full in 7 days   before the day of the party.  All sales are final. We are sorry, but we cannot give refunds or issue credits for no shows. Note:  If the balance is not paid in full, the party will be automatically cancel without the non-refundable deposit. 

What is your studio party cancellation policy?
We ask that you give us 5 days notice if you need to cancel to reschedule. We charge a $100 rescheduling fee. Cancellations within 5 days of your events are non-transferable and non-refundable.  Cancellations should be made by phone or by emailing us at sevenartscenter@gmail.com. This provides us the opportunity to fill the space.

No shows will not receive a refund or store credit. Paintings must be complete inside of the studio. Party canvases will not be provided to no shows.

What is your privacy policy?

SAC is committed to safeguarding customer information. Since your privacy is a priority to us, we will not share nonpublic information about you with third parties.

What is the method of payments?
Certified Check, Credit Card and Cash. No personal checks.
Please make all certified checks and money orders payable to the respective art center: Seven Arts Center.
Credit cards are accepted online, over the phone or at the studio.